7 Must-Haves of a Case Management System
When considering which case management system to use for your organization, here are 7 things to look out for before making a purchase. 1. Is the system web-based? Having a web-based system is very crucial as it allows you the flexibility of accessing the system from anywhere. This way you get to work from anywhere in the world without stress. 2. Does it give you the ability to have multi-users? It is not fun to be the only one that has access to a system, or you are forced to share one login detail. The system should be able to support team collaboration. 3. Does it have a client portal? Wouldn’t it be wonderful for your clients to be able to have access to their cases, and see the progress of their work? A good case management system should be able to offer you a way to serve your clients better. 4. Document Management? it is no use to have the ability to work from anywhere while your documents are stored away in